Shipping, exchanges and returns policy

Below we detail our purchasing, shipping, exchanges and returns policy.

If you have any questions, please contact us at You can contact us at info@miphai.com or also write to us by Whatsapp at phone number (+34) 624.287.011.

Dresses in stock will ship within 1 business day .

preoder: The dresses marked as preorder are in production and will not be shipped immediately as in the rest of the cases; In each case the shipping date will be informed, you can see it above the PREORDER button.

For international shipments, an approximate period of 1 to 4 business days .

Shipments to the Balearic Islands, Ceuta and Melilla are sent within approximately 2 to 6 business days.

Shipments to the Canary Islands have an approximate period of 2 and 10 business days.

You will be able to modify or cancel your order, as long as it is not in preparation. If you refuse or cancel the package once it is in transit, you will be charged for shipping and returns.

Yes. You can modify or cancel your order, as long as it is not shipped or prepared for shipping and its status allows it. Please contact us for more details.

We have the following payment methods:

  • Credit or debit card
  • PayPal
  • Bank transfer .
  • Klarna pays in 3 installments .
  • Apple Pay
  • Google Pay

If you want to see shipping prices click here .

If you want to see shipping prices click here .

Yes, we return the money.

Miphai accepts exchanges or returns within 14 calendar days for online purchases as long as the garment is in perfect condition. The garments must be returned new, unused and with all the components of their packaging as it was sent.

At Miphai we accept returns in our physical stores of Madrid, Sevilla, Valencia and Málaga. We do not accept returns in our El Corte Inglés' spaces.

Shipping costs are not refunded in any case.

The earrings do not have an exchange or return option.

In the event that the client sends a product after the deadline, we will keep it stored for 15 calendar days; Once that time has passed, the product cannot be recovered.

The deadline for any return is 14 calendar days from the arrival of the package at the client's home until we receive it at our facilities.

Spain: €4 if you leave it at a collection point and €5 if we collect it from your home.

European Union : €6.95

Germany, Netherlands and Austria : €8 for the first product and €2 more for each additional product

United Kingdom : £10

United States : $12

Mexico : 250 Mexican pesos

Rest of the world : €10

You will receive the money between 24 to 72 hours, once we have received the package by the same payment method you purchased it with.

*Miphai is not responsible for any delays caused by the associated shipping company.

To proceed with your return


ENTER HERE

Our courier will make 2 collection attempts included. From the 3rd attempt onwards, the cost applied by the logistics operator will be discounted.

You have 2 days from the time you generate the label until you hand it over to the shipping company. Miphai reserves the right to refuse returns that are notified or sent after the specified time.

Remember that you can return your order FREE OF CHARGE in our stores in Madrid, Seville and Valencia, as long as it is within the return period. Please note that our store staff do not have information about your order and will collect it so that our central offices can validate the return.

You have a FREE exchange and they can only be made in Spain (peninsula).

Outside the peninsula you must return the order and place a new one.

You have 14 calendar days from receipt of your order to request a change

To proceed with the change click here.

*Remember that in Spain the first change is free.

If you have had any incident with the change, write to this email: returns@iflastmile.com

Important information

Miphai reserves the right to reject returns communicated or sent outside the established deadline or that do not meet the conditions of our returns policy. In that case, the garments will be sent back to the recipient with postage due and no refund will be given.

You can contact us through info@miphai.com , or also write to us on Whatsapp (+34) 624.287.011